Archives
November 6, 2007 5:06 PM
Using 5S Evaluation Forms in the Office - 2
In a recent entry I discussed using the 5S evaluation forms in the office. Yesterday, I did my monthly audit using my 5S Evaluation Forms. While doing so I trained another office employee in her first audit and found some strategies that may be helpful: 1. Be tough on scoring more >>
November 1, 2007 9:57 PM
PDCA
Recently I wrote about good uses for our mini posters and one of those suggestions was to place them next to your Kaizen Newspaper. An even better idea was brought to mind when a client placed their new PDCA Poster next to their Kaizen Newspaper and problem solving board. Placing more >>
October 24, 2007 11:47 PM
Using Mini Posters
There have been numerous ways suggested to use our 5S, 7Wastes and 10 Commandment Mini Posters. These posters are 8.5" X 11" versions of our large posters and small enough to be helpful reminders without taking up too much space. Here are some of the ideas we came up with: more >>
October 17, 2007 10:33 PM
Using 5S Evaluation Forms in the Office
I got a great question this morning about our 5S Evaluation Forms. "Can they be used in the office?" The answer is yes. As you probably can tell from some of my other entries, I am in charge of our office, and I use the same forms here. They do more >>
October 12, 2007 4:54 PM
Using the 7 Wastes Quick Guide
Use the 7 Wastes Quick Guide and go to the Gemba! On the outside of the Quick Guide is The information you need to identify and recognize waste. - Descriptions, meanings and examples of the 7 Wastes. - Information on Value-Added vs Non Value Added and Waste. - Helpful tips. more >>
October 11, 2007 5:39 PM
Where the Meetings Happen
How many of us get excited about going to a meeting? Meetings can be challenging and frustrating in more ways than one. Issues I have heard, and some I have said myself include: They go over on time They are not structured Not everyone knows why they are there They more >>
October 9, 2007 5:45 PM
New Employee 5S
How do you train a new employee in a Lean office that does not have Lean experience? Incorporating some Lean training into the new hire orientation will provide the employee the ability to see the need for the Lean concepts before they begin work - therefore never training them differently. more >>
October 4, 2007 5:30 PM
Remembering the Seven Wastes
We had some clients in house for a tour of our offices yesterday. After the tour was over my boss asked me what I learned while giving today's tour. I always learn a lot - but this is what stuck out in my head. One of the tour leaders made more >>
October 1, 2007 3:13 PM
Using the Factory Flow Simulation
One piece flow is not just for the manufacturing shop floor. I have been through Kaizen Products’ Factory Flow simulation, the one with the folding of the airplane, in numerous groups and classes. Did you know that you can do it all on your own and get similar results. Try more >>
September 20, 2007 3:45 PM
10 Ways to Improve Customer Service
If you have been in the service industry, you have dealt with customer problems, calls, complaints – all those normal issues you deal with – those normal issues that can be extremely frustrating. In my fifteen years in customer service I have always had one question: How do I make more >>
August 17, 2007 3:48 PM
5S in the Electronic World
A question was recently posted on Gemba Research’s Blog Panta Rei. “I am looking for a standard routine for cleaning up servers, especially shared diskspace.” Coincidently, my company just went through a red tagging event on our server. It is my belief that the best way to go about this more >>
August 16, 2007 3:35 PM
The 7 Wastes of the File Cabinet
Every six months I do an audit on our employee’s files. A process that is fulfills legal requirements that I have as head of HR, requirements that in my mind contain a lot of waste. As a matter of fact after doing this process I grabbed my ID badge sized more >>
August 15, 2007 5:03 PM
Office 5S: Self-Discipline through Standardized Schedules
In doing a review of The Kaizen Products Office 5S Action Pack, I came across a drawing showing an office worker checking daily, weekly and monthly tasks. This slide reminded me of how I have created a standardized schedule in my office, and got me thinking of why I do more >>
June 5, 2007 6:37 AM
Video Case Study: How to Teach Kaizen
Our friends over at the Lean blog found a good video case study from the TV show ER on how to (and how not to?) do kaizen in healthcare. Take some hints from this, and do some role playing between your managers and team leaders. How would you handle similar more >>
May 30, 2007 4:52 AM
Start 'Em Young with Good Habits: 5S in a Bag for Kids
Ron Pereira at the Lean Six Sigma Academy was one of the happy winners for the 5S Challenge contest held at the Gemba Panta Rei blog a few weeks ago. Ron put his prize of the 5S in A Bag to good use in starting to teach his daughter about more >>
May 29, 2007 6:42 AM
We're Talking Kaizen
If you've found this blog, and you are interested in learning more about kaizen tools and how to use them, bookmark this page and visit us again soon. We are in the final stages of building this blog and will have it up and running, full of demonstrations, kaizen product more >>
Using 5S Evaluation Forms in the Office - 2 |
PDCA |
Using Mini Posters |
Using 5S Evaluation Forms in the Office |
Using the 7 Wastes Quick Guide |
